Transparent, Accessible, and Secure Complaint Handling
Welcome to the ISU – Cauayan Complaint Management System. Submit concerns anonymously or through your
account, track resolutions, and help improve services across departments.
Your privacy matters
We never collect identity for anonymous submissions.
Clear routing to offices
Complaints are directed to the right department for action.
Fast & simple
Designed for quick submissions on any device.
How it works
1
Choose a method
Submit anonymously or log in to your account.
2
Select category
Pick the category that best fits your concern.
3
Provide details
Explain the issue; attach supporting files if needed.
4
We route & act
Your complaint is routed to the proper office for action.